[ad_1]
MINNETONKA, MN—Calling the conduct mean-spirited and over the road, poor little insurer UnitedHealth Group advised reporters Monday that most cancers affected person Belinda Rollins had harassed the corporate till it lastly agreed to cowl her invoice. “That girl known as us continuously, from the second our cellphone traces opened till the time they closed, pressuring us to pay $45,000 for the time she spent within the hospital, and we felt so threatened, we finally did what she advised us to,” stated CEO Andrew Witty, including that UnitedHealth Group had additionally obtained a collection of intimidating emails from Rollins during which she bullied the harmless firm into admitting each that she had met her deductible and that its coverage explicitly lined her chemotherapy. “We have been helpless. We tried placing her on maintain for hours, passing her round to totally different departments, even disconnecting the decision, however she simply wouldn’t cease terrorizing our $440 billion firm. In the long run, we spent a fortune overlaying her life-saving most cancers care as a result of we have been afraid she’d present up the place we work and attempt to discuss to somebody in particular person. We felt unsafe.” At press time, UnitedHealth Group had reportedly determined to guard itself from future harassment by switching its customer support cellphone line to an unlisted quantity.
[ad_2]
